Cancellation & Refund Policy

How to Cancel

You can cancel your PicPrompt subscription at any time through your account settings:

1. Log in to your PicPrompt account
2. Go to Account Settings
3. Navigate to the Billing section
4. Click "Cancel Subscription"
5. Confirm your cancellation

Your subscription will remain active until the end of your current billing period.

What Happens After Cancellation

• You'll continue to have full access until your billing period ends
• Your processed images will remain available for download for 30 days
• No additional charges will be made to your payment method
• You can reactivate your subscription at any time

Free Trial Cancellation

If you're on a free trial, you can cancel anytime during the trial period without being charged. If you don't cancel before the trial ends, you'll be automatically charged for your first subscription period.

Refund Policy

Refund Eligibility

• Full refund available within 7 days of initial subscription
• Pro-rated refunds for annual subscriptions cancelled within 30 days
• No refunds for partial months or processing fees
• Refunds processed within 5-10 business days

How to Request a Refund

To request a refund, please contact our support team at our support page with your account details and reason for the refund request.

Questions?

If you have any questions about our cancellation and refund policy, please don't hesitate to contact our support team. We're here to help!